List of statuses utilized throughout the lifecycle of a Requirement
|open||This status is used the first time a requirement is surfaced.|
For document requests, this status indicates that the end-user needs supply missing information, such as a requested document or data entry.
|pending||This status indicates that an action has been taken to resolve a given requirement.|
For example, this could mean that the Check team is reviewing the document and will provide a status update shortly. For funding failure requirements, this signifies that an ACH re-debit attempt has completed successfully and Check is waiting for the three-day ACH return window to clear.
|resolved||The Check team has finished reviewing, successfully processed the information, and cleared the requirement.|
|closed||The Check team has not accepted the information supplied. No user action is required for this status.|
This status is used as a terminal state when no user-action can move the requirement forward. For example, if the Check team discovers a disqualifying situation during company review (such as an unsupported industry) prior to reviewing a provided document, this requirement will be marked as
|failed||This status indicates that user action is required for resolution.|
For document requests, the status indicates that a provided document was rejected. Refer to the